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Cannot log in : Server is in Maintenance Mode

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  • Cannot log in : Server is in Maintenance Mode

    Hi
    i cannot log in the Inception Server.
    it says that Server is in Maintenance Mode but i didn't change anything on the Server.
    what i have to do to solve this problem?

  • #2
    Hi Isaac,

    I have replied to your COEL email address on how to resolve this issue.

    Regards,
    Jacqueline

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    • #3
      I am having this same problem after a fresh install. Would love some pointers in the right direction? Thanks

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      • #4
        Hello,

        Typically this means you need to connect to the database. If you reach out to Ross Tech Support by email or phone, they can connect to your system remotely and resolve this issue for you.
        https://www.rossvideo.com/support/tech-support/
        Jenn Jarvis
        Ross Video
        Marketing Product Manager
        Inception & Streamline

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